For orders of perennials or perennials and snowdrops, plants will usually be despatched by courier and should arrive within 24 hours of being collected by the courier.

For Galanthus orders, bulbs are generally despatched via Royal Mail from mid December onwards unless otherwise specified. You should receive your order with 15 working days, if by this time your plants have not arrived, please contact us regarding your order.

Plants and bulbs will be despatched in good condition. We experience few problems, but if your parcel does arrive damaged or incomplete, please notify us immediately. Any complaint will be dealt with promptly and considerately. Any plant/bulb arriving damaged can be replaced or refunded if you notify us within 7 days of receipt.